KTSI Privacy Statement

 

This is the Privacy Statement of Know Thyself as Soul Foundation International, Inc. (“KTSI”) as of February 1st, 2019.

If you have any questions about this Statement, please feel free to contact us through our website or write to us at: Privacy Statement KTSI, PO Box 160, Umpqua, OR 97486, USA.

 

The Short Version

We respect you and your privacy and will never purposefully give away (lend, sell or lease) your personal information to anyone without your advance express consent. The only exception to this would be under valid legal process, such as search warrants, court orders, or subpoenas that are applicable according to country or jurisdiction.

 

The Long Version

This Privacy Statement describes the purpose for which we collect, and how we handle, information about you. We also explain how you can access, correct or delete your personal information.

KTSI respects and protects your privacy. Privacy protection does not only mean that your personal information is safely processed but also that you, as a visitor of our website, or an interested person of our services, have a clear understanding of how your personal information is used.

This Privacy Statement describes our privacy practices for information that we collect:

  • through this website operated by us from which you are accessing this Privacy Statement
  • through online queries you submit from our website and through your subsequent email communication with us regarding these queries.

When you visit our website or by communicate with us via email messages regarding your online queries, you agree to the terms and conditions of this Privacy Statement.

Your privacy is important to us, and so is being transparent about why and how we collect, use and share information about you.  This Privacy Statement is intended to help you understand:

  1. Who is KTSI
  2. What information we collect and process
  3. How long we store your personal information
  4. How we share personal information we collect
  5. How we protect personal information we collect
  6. How to correct your personal data or even have it deleted completely from KTSI files
  7. Who to contact for any questions or concerns about how your information is handled by KTSI
  8. Where to report a possible data breach
  9. Where to send complaints about how KTSI is processing your my personal information
  10. Other important privacy information
  11. Changes to this Privacy Statement
  12. KTSI Cookie Statement

 

1. Who is KTSI

The Know Thyself as Soul Foundation, International (KTSI) is a US registered 501(c)(3) non-profit organization. We offer programs and publications on ethical living, spirituality, and the meditation practice taught by Sant Baljit Singh. With respect and love for all creation, we are dedicated to serving humanity through charitable activities.

Know Thyself as Soul Foundation, International
7637 Tyee Rd
Umpqua, OR 97486
USA

Fax: +1 866-920-6487 or use our Contact us form.

 

2. What information we collect and process

First of all, what does processing mean? The term “processing” is very broad. It essentially means anything that is done to, or with, personal information (including simply collecting, storing or deleting that information).

This Privacy Statement covers the processing of all your personal information when you visit our website or communicate with us via online queries and email.

a) Information we collect automatically when you access our website

As is true of most websites, we gather certain information automatically through your use of our website.  If you visit our website to only obtain information (in other words, you do not register with us or provide us information through other means, e.g., through entries in an online form), we collect only the personal information that your browser automatically transmits to our server log files. This information is necessary to present the website to you and guarantee its stability and security.

This information includes your IP address, date and time of the enquiry, time zone difference to Greenwich Mean Time (GMT), content of the request (concrete page), access status/status code, data volume transmitted in each case, website from which the request comes, browser type, Internet Service Provider (ISP), operating system and its interface, language and version of the browser software.

We store the above-mentioned information in our server log files. Any other information pertaining to your page visits is not stored.

Our system stores your IP address temporarily to improve the website’s stability and functionality, as well as for troubleshooting where required.

The above-mentioned information is erased as soon as their storage is no longer required to achieve the purpose. In the case of making the website available, this is after the end of the visit to the page. Log files are erased after a maximum of 10 days.

When you visit our website, we send one or more cookies – a small file containing a string of characters – to your computer or mobile device that uniquely identifies your browser.  We use cookies, tracking pixels and related technologies to improve the quality of our service by temporarily storing user preferences and tracking user trends, such as how people search our site and what pages in our site you visit.  

We use tracking tools, including cookies, on our website:

  • To understand the activities and behaviors of our website visitors.
  • To recognize new or past visitors.
  • To improve our website and to better understand your visits on our platforms.
  • To better understand the interests of our website visitors.
  • To facilitate basic website functionality.

You can find more information about how we use online tracking technologies such as cookies, tags, and other codes from our Cookie Statement.

b) Information we collect when you contact us

When you contact us through an online query form on our website, we store the data that you provide (your name, country, state (USA and India only), city and your email address) in order to process your requests and where applicable to answer any questions you asked.

We may retain any communications in relation to your online queries in order to process your inquiries, respond to your requests and improve our services.

We erase the accrued data once storage is no longer necessary, or we restrict access if there are any statutory obligations to retain data.

c) Information processed by external service providers

KTSI controls the personal information that we collect. In some cases we use external service providers to process your data.

For example, we may use a third party service to collect donation information and provide credit card, bank, payment and information processing services. If you choose to use our donation page to make an online donation, you may be asked to provide your personal information such as your name, address, email address, phone number, credit card information and donation amount. We will share your personal information with our donation processing service providers. By using a third-party service, your information is subject to use based on the third party’s terms of service and policies. KTSI encourages you to review these policies carefully.

We do not gather this information without your permission. We can obtain your permission to gather before, during and after our donation service collects your information. Permission may be granted to us in the donations you make to us or in other forms that you complete online or offline. If you wish to make a donation in honor of or memory of someone, we promise not to use the information you give us about that individual for any other purpose.

We selected and commissioned these providers carefully, and they are checked as needed for compliance with our Privacy Statement. All third party services providers process your personal information only on KTSI’s behalf and are bound by contractual terms that are compliant with data protection law.

KTSI works with external service providers to improve and secure our website.  The following are types of external service providers KTSI may share your information with:

  • Analytics services;
  • Data and Website security providers;
  • Email delivery providers;
  • Online donation processing services; and
  • Service providers that may allow us to update and enhance our services.

We use Google Analytics to gather visitors’ use of our website and analyze the data to help us maintain and improve the design of our website.  Google Analytics uses cookies to scan usage in real time and over the long term. The data is generally transferred to U.S. servers and stored there; however because we have activated IP anonymization, Google must first truncate your IP address in an EU or European Economic Area (EEA) state (only in the event of technical outage in Europe, for instance, is the IP address first truncated in the USA). Google works on our behalf and guarantees not to merge data from Analytics with other Google Data.

KTSI has set the Data Retention controls for Google Analytics for 26 months. Once again, Google Analytics will not collect the internet protocol (IP) address used to connect your device to the internet.

It is important to mention that Google stores websites traffic information which have Google Analytics tracking code. Here’s the privacy overview of Google Analytics, and information about Google Analytics Cookie Usage on Websites. You can install the Google Analytics Opt-out Browser Add-on to prevent information about your visits to our website being sent to Google Analytics.

When you contact us through an online query form on our website, Google reCAPTCHA v3 scans the information you provide to detect potential spam and abusive website traffic. Your use of our online query form is subject to the Google Privacy Policy and Terms of Use. reCAPTCHA may only be used to fight spam and abuse on our website. reCAPTCHA must not be used for any other purposes such as determining credit worthiness, employment eligibility, financial status, or insurability of a user. 

 

3. How long we store your personal information

We will retain your personal information for the period necessary to fulfill the purposes outlined in this privacy statement unless a longer retention period is required or permitted by law.

The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide our services to you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable considering our legal position.

 

4. How we share personal information we collect

When you submit an information request using our online forms (e.g. information request about specific events in a certain country or city), we will forward the personal information you provide on the form (name, email address, country, state (US only), city) to our subsidiary or affiliate in that country or city.

These third parties are governed by a similar data privacy framework and will protect your personal data in the best possible way while fulfilling the legal requirements, if any (e.g., GDPR in countries of European Union).

We collect information globally and primarily store that information in the United States. We may transfer your data from the European Economic Area (EEA) for processing in a territory outside the EEA that does not have the same statutory levels of data protection as the EEA.  When we do so, we utilize the Standard Contractual Clauses between us, KTSI, and the third parties, e.g., a subsidiary or affiliate, approved by the European Commission in order to ensure that your data has equivalent levels of protection.

You may contact us to request a copy of the Standard Contractual Clauses which we have entered into with the entity processing your data (please note that certain commercial information may be redacted).

 

5. How we protect personal information we collect

KTSI has implemented technical and organizational measures to safeguard the confidentiality, integrity and availability of your personal data.

Technical measures: KTSI has implemented an information security policy that will minimize the risks of processing your personal data with regards to confidentiality, integrity and availability.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

KTSI processes personal information only for the purposes for which it was collected and in accordance with this Privacy Statement or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Organizational measures: We restrict access to personal information to KTSI employees, contractors and agents who need to know that information in order to deliver, operate, develop or improve our services. These individuals are bound by confidentiality obligations and the KTSI privacy code of conduct, and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Help us to keep your data safe: The chance that a data breach occurs can never be eliminated, despite all the measures KTSI has implemented. In case you suspect something is wrong, please contact us immediately.

 

6. How to correct your personal data or even have it deleted completely from KTSI files

Right of access: You have the right to ask us to provide you with an overview of all your personal information that we process and store. This request needs to be done in writing or using our Contact us form.

In writing:
Know Thyself as Soul Foundation, International
7637 Tyee Rd
Umpqua, OR 97486
USA

You can also use our Contact us form.

We will send you the requested information as soon as possible within a maximum of 4 weeks. This will be done free of charge.

Right to rectification: Based on the information we send you when exercising your right of access, you can ask us to rectify your personal information if it is factually wrong.

Right to erasure: You can ask us to remove specific or all your personal data from our files. When exercising these rights, you need to take into consideration that we may not be able to erase all your personal data. For some personal information, we need to follow a lawful retention period.

If you need assistance when exercising one of the rights as mentioned above, please use our Contact us form.

Our privacy professionals are at your service.

 

7. Who to contact for any questions or concerns about how your information is handled by KTSI

KTSI will regularly review its compliance with this Privacy Statement. KTSI does comply with valid legal process, such as search warrants, court orders, or subpoenas seeking personal information. These same processes apply to all law-abiding companies. As has always been the case, the primary protections you have against intrusions by the government are the laws that apply to where you live.

Please feel free to contact us if you have any questions or concerns regarding this Privacy Statement or KTSI’s management, treatment or use of your personal information.

In writing:
Know Thyself as Soul Foundation, International
7637 Tyee Rd
Umpqua, OR 97486
USA

You can also use our Contact us form.

 

8. Where to report a possible data breach

If you suspect a possible data breach, please report it using our Contact us form.

 

9. Where to send complaints about how KTSI is processing your my personal information

If you have any possible complaints about how we process your data, please use our Contact us form to submit your complaints.

If we receive a formal written complaint sent through our Contact us form, it is KTSI’s policy to contact the user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between KTSI and an individual.

If your complaint is not resolved to your satisfaction, you can contact the competent privacy authority and lodge a complaint with a data protection authority for your country or region, or where an alleged infringement of applicable data protection laws occurs at.

 

10. Other Important Privacy information

KTSI only processes personal information for the purposes described in this Privacy Statement and/or privacy notice for specific services. In addition to the above, such purposes include: providing our products and services to users, auditing, research and analysis in order to maintain, protect and improve our services; ensuring the technical functioning of our network; and developing new services.

If you sign up for a particular service that requires registration, we ask you to provide personal information. If we want to use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.  If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. You can decline to submit personal information to any of our services, in which case KTSI may not be able to provide those services to you.

We may share with third parties certain pieces of aggregated non-personal information such as the number of users who visited a particular page. Such information does not identify you individually.

Affiliated Sites

We offer some of our services in connection with other websites. Personal information that you provide to those sites may be sent to KTSI in order to deliver the service. We process such information in accordance with this Privacy Statement. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.

Links

KTSI may present links in a format that enables us to keep track of whether these links have been followed.  We use this information to improve the quality of our website.

Other Sites

This Privacy Statement applies to websites and services that are owned and operated by KTSI. We do not exercise control over the sites or links from other sites. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

 

11. Changes to this Privacy Statement

Please note that this Privacy Statement may change from time to time. We will not reduce your rights under this Statement without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of changes). Each version of this Privacy Statement will be identified at the top of the page by its effective date.

 

KTSI Cookie Statement

What are cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. For this section, we conveniently use “cookies” as an umbrella term for techniques such as cookies, Flash cookies and web beacons. They don’t take much space and they will be removed automatically when expired. Some cookies expire at the end of your session, while others will be saved for a certain amount of time.

What are the different cookie types we use?

There are different types of cookies with different uses. Some are there just to allow you to browse the website and see certain features. Some give us an idea on your browsing experience, i.e. when you have trouble finding what you are looking for, so we can improve and make your future visit as pleasant as possible.

Cookies set by KTSI are called “first party cookies”.  Cookies set by parties other than us are called “third-party cookies”.  Third-party cookies enable third party features or functionality to be provided on or through the website (e.g., like analytics).  The parties that set these third-party cookies can recognize your computer or mobile both when it visits the website in question and when it visits certain other websites.  We use first party and third-party cookies for several reasons.

The most important cookies are the required cookies. They are essential and help you to navigate on the website and to use basic features. We use performance and analytics cookies to improve our website.

Why do we use cookies?

KTSI uses cookies primarily to ensure your visit to our website is as pleasant as possible.  Below you see a more elaborate overview of the types of cookies we are using and why:

Required cookies are essential and help you navigate, move around on the website and see certain features. These cookies are required to enable core site functionality. These cookies are stored for the duration of your browsing session.

Functionality and analytics cookies can give you an even smoother customer experience. These cookies allow us to analyze site usage so we can measure and improve performance. These cookies may be placed by us or a third party on our behalf and are stored for the duration of your browsing session.

What if you don’t like cookies

You can change your browser settings to delete or prevent certain cookies from being stored on your computer or mobile device without your explicit consent.  The ‘help’ section in your browser should provide information on how to manage your cookie settings.